Warranty period

You have a 2-month warranty on batteries and machines with built-in batteries. There is no guarantee on e-liquids, clearomizers and coils. Our BŌ One devices are excepted and carry a Lifetime warranty. Please read more about Lifetime warranty on our dedicated garanty page for BŌ One.

The warranty does not affect the legal rights regarding warranty and confidence. Legal guarantee means that a product must do what you can reasonably expect from the product.

If you have received a defective product, please contact our customer support, they will gladly help you further.