The right of withdrawal gives you the option to return a product within 14 days of receiving the product without any reason. The 14 days count as reflection time. You may only unpack or use the product to such an extent during these 14 days to be able to assess whether you wish to keep the product. Hygiene products cannot be returned after usage.
If you want to make use of the right of withdrawal, please contact our customer support, they will gladly help you further.